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Terri-Ann Richards may already be familiar to some of you. I quoted her in my most recent Globe and Mail column, Why most resolutions we make for work fail, and what actually helps, because her perspective on sustainable performance is
Have you ever sat in a meeting where everyone seemed perfectly aligned? That is, until the project hit a snag that no one saw coming. Or, conversely, been in a discussion where people approached a problem from wildly different angles,
Back in December 2012, I penned this post titled You can’t read the label from inside the bottle. It highlighted the danger of getting bogged downed in the details instead of seeking a big picture view Recently, I observed an
Are workflow delays keeping your teams from reaching their goals? Identifying workflow bottlenecks is the first step to improving cross-functional processes. These bottlenecks – caused by unclear responsibilities, resource constraints, or communication breakdowns – can slow progress and frustrate teams.
Recently, a conversation with a client reminded me of a blog post from several years ago in which I explained a team-building and problem solving tool I call How many hats? This exercise is helpful in improving team cohesiveness. But
You have no doubt have come across people in the workplace (and occasionally in your personal life) who are … ummm … shall we say … “difficult to work with”. As an essential first step in successfully dealing with difficult people,
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Merge’s leadership development consultancy has one singular focus – to turn managers into leaders; to help great people become exceptional leaders so that they can turn their people power into real and tangible results. Through her speaking, training, consulting, mentoring and facilitation services, Merge helps leaders in organizations create high-performing workplaces.
