Blog

Category: Tough Situation Tools

Picture of man pointing and yelling, showing loss of self control.

Identify triggers and keep your cool

Leaders have to stay poised and in control, even in trying moments. The first step to doing so is to identify your main triggers. Leadership expert Merge Gupta-Sunderji explains.

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small irritants at work

When small irritants at work quietly grow into bigger problems

Most workplace tension does not begin with dramatic conflict.  More often, it starts with something subtle. A passing comment. A tone that feels slightly off. A pattern of behaviour that is just irritating enough to notice, but not uncomfortable enough

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How to work with someone you don’t respect

When you have little professional respect for a client, a co-worker, an employee, or even your boss, it can be difficult to stay motivated and get things done.  But the unfortunate reality is that sooner or later, you will have

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difficult situations

When facing difficult situations as a leader, think about the physics of flying a kite

I’ve previously blogged about how airplanes take off against the wind.  It seems counterintuitive … you would expect that it would be easier if the wind were coming from behind the aircraft, giving it a push. Yet in reality, it

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positive perspective

Why a positive perspective changes what you see

When you look at an apple, what do you see? Many of you probably see a nutritious and delicious snack.  But, depending on your perspective, an apple may represent something completely different.  To a teacher, an apple embodies the high

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dealing with difficult people

The upside of dealing with difficult people at work

You have no doubt have come across people in the workplace (and occasionally in your personal life) who are … ummm … shall we say … “difficult to work with”.  As an essential first step in successfully dealing with difficult people,

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