Blog

Category: coaching employees

being indispensable

When being indispensable becomes a career trap

There’s something satisfying about being the person everyone turns to.  You’re the one who knows how things work. You can answer the difficult question, fix the problem, calm the client, or find the information no one else can locate. Being

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constructive feedback

Constructive feedback: pruning, not cutting down

Our friends recently undertook a major house renovation.  As part of the work, the crew cut down a young walnut tree in the front yard.  I happened to be there on the day this was done.  I overheard our friend’s

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How to recognize and nurture potential in your people

My latest column for The Globe and Mail went online last week.  In Ten key indicators of professional potential that point to the leaders of tomorrow, I not only outline what you as a leader should be watching for, but

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role model

You are a role model – so walk the talk!

About eight years ago, I blogged about a very disturbing situation involving a Texas (so-called) veterinarian Kristen Lindsey and her now infamous cat kill.  Needless to say, this story still horrifies me.  But as difficult as it was to write

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build resilience

Train your people to build resilience in themselves

I’ve been focusing all this year on tools to help you help your employees build resilience.  Today’s tip is to give your people training to help them increase their own competency in building resilience.  Let me explain. Train your people

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What school teachers already know about employee training

As a leader, you recognize the value of investing in training for your employees.  A skilled workforce leads to improved performance and productivity, which means that your staff can do their jobs more effectively on a day-to-day basis.  When people

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