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Northumberland Hills Hospital

Videos

Watch Merge in action

In 7 power-packed minutes, see what Merge can do for you and  your people at your next conference, team building, or learning event.  This video demonstrates Merge’s entertaining style, interactive approach, and terrific gems of wisdom.


Strategy #1 — Leading virtual teams

First video in a new series on how to be the leader of a virtual team — specific ideas of how to build and maintain high performance in remote employees. Today’s tip — set office hours.


Strategy #2 — Leading virtual teams

Tip #2 — schedule weekly one-on-ones with each of your remote team members.


Strategy #3 — Leading virtual teams

Tip #3 — get to know your team members at a personal level.


Strategy #4 — Leading virtual teams

Tip #4 — be thoughtful about your communication medium


Strategy #5 — Leading virtual teams

Tip #5 — Establish common working hours for at least a fraction of the day


Tip #1 — Making The Switch To A Supervisory Role

Being a first-time supervisor can be challenging!  But the biggest difficulty comes from not recognizing that you have fundamentally changed occupations.  Ironically, all the things that made you successful in the past are likely what will cause you to fail in your role as a new supervisor.  In this first video in the series, Merge identifies one big change that most new supervisors fail to grasp.


Tip #2 — Making The Switch To A Supervisory Role

As a first-time supervisor you cannot fall into the trap of thinking that the skills and behaviours that have made you successful in the past will make you successful in the future. Here’s a second video in our continuing series.


Tip#3 — Making The Switch To A Supervisory Role

Being a first-time supervisor can be challenging!  In this third video in this series, Merge explains the push-pull factor, an unfortunate reality of this new role.


Tip #4 — Making The Switch To A Supervisory Role

As a first-time supervisor, your biggest difficulty may come from not recognizing that you have fundamentally changed occupations.  In this fourth video in this series, Merge explains why your people are now your most important resource.


Tip #5 — Making the Switch To A Supervisory Role

Primarily because your people are your most important resource (Tip #4), your problems now tend to be long-term and ongoing.


Tip #6 — Making the Switch To A Supervisory Role

As a new manager, it’s normal to feel like you’re “caught in the middle”.  Don’t fight it, because it will only frustrate you; instead, be a buffer.


Tip #7 – Making The Switch To A Supervisory Role

When you get the title of supervisor or manager, the people around you experience a significant and major shift in job perception.   And these perceptions will create unexpected consequences, some of them not so pleasant.


Tip #1 — Communicating decisions you don’t agree with

As a leader, you’ll sometimes find yourself making unpopular decisions or communicating bad news to your staff. That’s tough enough, but it becomes even harder if you don’t agree with the decision. Yet, because of your role, you’re charged with communicating and in many cases implementing the change. Which means that you have to get over your own mental roadblocks. In this first of a five-part series, Merge offers you one tip to rise past your own emotions when faced with such a situation.


Tip # 2 — Communicating decisions you don’t agree with

If you’re a leader, then making unpopular decisions or communicating bad news to your staff comes with the territory. As tough as that it, it’s even harder if you don’t agree with the decision. Yet, because of your role, you’re charged with communicating and in many cases implementing the change. In this second tip of a five-part series, Merge gives you one approach to overcome your own reservations and move forward with a difficult decision.


Tip #3 — Communicating decisions you don’t agree with

If you find yourself in a situation where you’re asked to communicate or implement decisions that you don’t fully agree with yourself, what should you do? In this third video of a five-part series, Merge give you another tip to get past your own mental roadblocks.


Tip #4 — Communicating decisions you don’t agree with

This is the fourth in a five-part series of short videos about what to do when you find yourself having to communicate or implement changes (made by senior management in your organization) that you don’t concur with. Often, the unfortunate truth is that even if you don’t like it, the decision has been made and so you need to get over your own reservations and move forward. Merge gives you some tough love!


Tip #5 — Communicating decisions you don’t agree with

What can you do if you find yourself, as a leader, charged with implementing changes or decisions that you don’t necessarily agree with? In the final analysis, you have a job to do, which means that you need to get past your own reservations and emotions and move forward with what you have been given responsibility for. In this final video in a five-part series, Merge lays out the final verdict.


Giving Negative Feedback – Tip #1

If negative feedback is not given correctly, it usually causes defensiveness, and when people get defensive, they stop listening. And that defeats your purpose. So it’s worth taking the time and making the effort to offer your feedback in a way that is less likely to cause defensiveness. This short video offers one very powerful, yet easy, tip to modify your language so that the other person is more likely to listen (and act) on what you say.


Giving Negative Feedback – Tip #2

When you give negative feedback to an employee, it often has the unintended result of also being demoralizing. But it doesn’t have to be that way! In this short video, you’ll learn a powerful yet easy technique to offer negative feedback in a way that actually boosts an employee’s spirits! It’s all about what you say and how you say it. Leadership and workplace communication expert Merge Gupta-Sunderji explains exactly how to do it.


Praise must be specific

Praising employees is important, but if you don’t do it correctly, not only can it have no positive impact, but it might actually be misunderstood. In this short video, leadership and workplace communication expert Merge Gupta-Sunderji shows you what you need to do to make your positive feedback count. Specificity is the key!


Praise must be timely

Offering praise to employees can lose its impact if not done correctly. In this short video, leadership and workplace communication expert Merge Gupta-Sunderji gives you one easy thing that you can do to get greater “mileage” out of the positive feedback that you give your employees. Find out exactly what “timely” means!


Having Difficult Conversations – Tip #1

If youve ever had to discuss a difficult topic with a staff member or a co-worker, then you know that these conversations are anything but easy! Whether its addressing an employees tardiness, confronting a backstabbing peer, breaking bad news to the boss, or having the dreaded body odour chat, you have to find a direct and respectful way to bring up these issues so that they result in the desired outcome. Otherwise the situation will deteriorate into anger, resentment or hard feelings and create negativity and lack of productivity. This short video offers one powerful tip to make the process easier.


Having Difficult Conversations – Tip #2

If you’ve ever had to discuss a difficult topic with a staff member or a co-worker, then you know that these conversations are anything but easy! Whether its addressing an employees tardiness, confronting a backstabbing peer, breaking bad news to the boss, or having the dreaded body odour chat, you have to find a direct and respectful way to bring up these issues so that they result in the desired outcome. Otherwise the situation will deteriorate into anger, resentment or hard feelings and create negativity and lack of productivity. This short video offers one powerful tip to make the process easier.


If it’s not working, change it

A short video clip that demonstrates motivational leadership speaker Merge Gupta-Sunderji’s entertaining style, interactive approach and terrific gems of wisdom.


How to be proactive

A short video clip that demonstrates motivational leadership speaker Merge Gupta-Sunderji’s entertaining style, interactive approach and terrific gems of wisdom.


Avoid making people defensive

A short video clip that demonstrates motivational leadership speaker Merge Gupta-Sunderji’s entertaining style, interactive approach and terrific gems of wisdom.


Why passive communication doesn’t work

A short video clip that demonstrates motivational leadership speaker Merge Gupta-Sunderji’s entertaining style, interactive approach and terrific gems of wisdom.


Why it’s important for managers and supervisors to delegate work to others

A short video clip that demonstrates motivational leadership speaker Merge Gupta-Sunderji’s entertaining style, interactive approach and terrific gems of wisdom.