Merge's Blog

$1 online webinar – Dealing with Difficult Personalities

PRACTICALLY FREE! That’s right! One dollar! I’m not kidding!

The great folks at PDNet and CGA are sponsoring this live webinar “Dealing with Difficult Personalities” on Tuesday October 6, 2009 at 9 AM Pacific Standard Time.  CGA Webcasts are normally priced at $169, but this is a special one-time price for only $1!  YOU MUST REGISTER BY MONDAY SEPTEMBER 28. SO DON’T MISS OUT! Over 2,000 people are already registered, so don’t wait!  To register, or get more information, go to  Don’t thank me, thank the generous folks at PDNet!

Why do some people drive you crazy?  Maybe it’s an employee or a client, a co-worker, or even your boss.  With some people, you just can’t seem to see eye-to-eye.  It’s as if you’re speaking a different language — and this can lead to misunderstandings and conflict.  No doubt about it: dealing with difficult personalities can be stressful, emotionally taxing, and professionally damaging.  The good news is, it doesn’t need to be this way.  You’ll leave this webcast with skills you can immediately use.  You’ll gain a better understanding of yourself and your place in a world of divergent personalities.  And you’ll learn how to improve your interactions with challenging people and situations.  In this practical and entertaining webcast, you’ll be able to laugh at yourself AND learn how to deal with the difficult personalities in your work and personal life.  Here’s some of what you’ll learn.

  • The four choices you have when dealing with difficult personalities
  • Your own “unwritten rule” — the filter through which you view and operate in the world
  • An easy, practical system for pinpointing other people’s preferred styles of communication
  • Three radical ideas that will change how you think and feel about difficult personalities
  • Specific strategies for improving your relationships in both professional and personal environments


  • Jason, don’t believe there is any “hard-sell” involved – I think the goal is to get people to try out their services so that they’ll see the value and be willing to pay full-price later. A version of the classic “taste before you buy” approach!

  • Many of you were frustrated trying to log into the CGA-PD Net webcast “Dealing with Difficult Personalities” earlier today. By now, you should have received an apology email (sent to the email address you used originally to register for the webcast) from CGA Canada. Apparently there were over 3,500 people all trying to walk in one door to the virtual room at the same time, and their servers couldn’t handle it. Even though they had planned for a large volume and the size of the virtual room was more than adequate, the portal turned out to be the bottleneck. Some people made it into the room, but many did not. Technology … when it works it’s awesome, and when it doesn’t, it’s so frustrating! 🙂

    I myself did not realize there was a problem until the moderators advised me through chat functionality midway through the webcast! Anyway, the good news is that CGA Canada/PD Net has committed to making it right. Their plans are still tentative, but the webcast will be delivered again (likely at the end of October and the beginning of November), plus of course the archived version will be available for 90 days after. They will communicate details to you directly at the email address you used to originally register.

  • New dates have been scheduled!

    “Dealing With Difficult Personalities” will be delivered again live on Thursday October 29 and Tuesday November 3. If you had registered earlier and were unable to get in through the portal, you should have already received an email containing new details (at the email address that was used to originally register).

    I look forward to “seeing” you at one of those two dates.


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