From an employee’s perspective, what makes a great leader? Ruby Newell-Legner offers seven answers as she guests on the Turning Managers Into Leaders blog.
Month: April 2011
It’s Admin Professionals week! Lunch or flowers? Find out how THEY would like to be acknowledged and appreciated.
Ask your questions of workplace communication expert Merge Gupta-Sunderji. PLUS test your EQ using our simple and free self-assessment.
There are specific things you can do to de-escalate a potentially angry situation. Communication and leadership expert Merge Gupta-Sunderji offers five specific techniques.
Think of decision-making as an ongoing process where each misstep is not a fatal error, but rather an opportunity to correct course and move toward the final objective. Merge Gupta-Sunderji uses the metaphor of a tightrope vs a concentric circle.
One CEO takes steps to find out what his customers are saying about his company. Great leadership! And a way to create immense goodwill.