Leadership expert Merge Gupta-Sunderji recounts a recent restaurant experience that re-emphasizes the importance of empowering employees to make decisions and take action; the importance of client-focus over task-focus.
Month: May 2011
If you tell your employees WHY you need them to do something, you are much more likely to secure their commitment and follow-through. Leadership expert Merge Gupta-Sunderji explains.
Attended one too many meetings from hell? Agendas WILL make your meetings better. Leadership and workplace communication expert Merge Gupta-Sunderji shows you how.
How can you give negative feedback without causing defensiveness. The “I” language technique may be the answer. Workplace communication expert Merge Gupta-Sunderji explains.
A humorous photo illustrates the importance of thinking through the implications and eventual outcomes of a decision.
So how to do you get employees to do what they said they were going to do? The answer is easier than you might have realized. Leadership expert Merge Gupta-Sunderji explains.