It’s that time of the year again – holiday parties and visits with friends and family – continuing old traditions and starting new ones! In the spirit of the season, we’re taking a hiatus at the Turning Managers into Leaders blog, but I’ll be back, bright-eyed and bushy-tailed, on Monday January 10, 2013.
My best wishes to all of you and your loved ones for a festive, joyous, rejuvenating holiday season, and I can’t wait to see you all again in the new year! I look forward to another fantastic year of sharing tips and exchanging ideas, starting conversations and perhaps even some arguments, all in the pursuit of becoming even better leaders than you already are!
In my last blog post, I asked why so many of us have the tendency to “solve” our employees’ issues rather than coaching our employees to resolve the problems themselves. It prompted this related question: when your employee comes to you with a problem, do you tell or do you ask? Let me explain further.
Let’s say one of your employees is having trouble reconciling a client’s account. Do you tell him how to fix it, or do you ask him what he has already tried? Continue reading
When an employee comes to you with a problem, what is your most likely reaction? Are you a doer – someone who jumps in and solve the problem – or are you a facilitator – someone who helps the employee get to the bottom of it on his/her own? Most managers and supervisors I talk to readily admit that they even though they know the better answer is the latter (i.e. being a coach and facilitator), they still tend to step in and take over quite quickly. So why is that? Why the tendency to take over and run the show? I think that it’s always one or more of three possible reasons: Continue reading
Last month we asked for your help in determining the topics and content for our Leadership Skills Series Live learning events for 2013, and your feedback was FANTASTIC! Thank you from the bottom of my heart for participating! Your input helps us give you learning programs that you want and need. We also promised that we would draw for four chances to win one of my Leadership Skills Series Live audio programs, either in downloadable mp3 or CD format, a $197 value. Our lucky winners are … drumroll please … Continue reading
Have you ever found yourself so close to an issue or problem that you lost sight of your overall goal or perspective? I suspect your answer is “yes” because almost everyone has, at one time or another, allowed the details or minutiae of a situation to cloud good judgment and thus jeopardize the ultimate outcome. No matter what your profession is or what industry you work in, you’ve probably found yourself in one or more of these situations –
- Getting so caught up in editing a document or speech that you stop thinking about your core message
- Allowing a co-worker’s irritating habit to get under your skin , so much so that you can no longer focus on the crucial job you need to do together
- Thinking repeatedly about all the reasons a course of action will fail and so you overlook the significant likelihood that you will be successful
- Dealing with the day-to-day crises takes up so much of your time that you have no energy to think purposefully for the long-term.
- Rolling up your sleeves to solve a problem (because you know you can) instead of delegating the task to another member of your team, because you fail to remember that your skills are better utilized at a more strategic level
If any of these situations strike a chord, then here’s something to consider: you can’t read the label from inside the bottle. Need I say more?
What are you doing to force yourself to step outside the bottle so that you CAN read the label? What gets in the way? Share your perspectives by adding a Comment below.
Many thanks to all those that participated in our latest survey! Your insights have been incredibly invaluable as we plan for our Leadership Skills Series Live learning events for 2013. We’ll continue to take a closer look at the results in the next few weeks and will soon be announcing our first Live learning event for next year. In the meantime though, here are your top three picks in our survey in terms of overall rating.
- How to retain your best and brightest employees
- How to avoid the most common first-time leader mistakes
- Dealing with bullies in the workplace
You, our clients, have helped make our Leadership Skills Series Live events hugely popular over the last five years, and we promised you prizes in return for your help in filling out our survey. We’ll be randomly drawing for our lucky winners from all the completed surveys and we’ll announce the results right here later next week. We’ll notify winners individually as well. Each will get his or her choice of a Leadership Skills Series Live audio CD or mp3. Nineteen to choose from, and you can see them here.
Click here to complete the survey
You’ll get four chances to win your choice of one of my Leadership Skills Series Live audio programs, either in downloadable mp3 or CD format, a $197 value. Nineteen to choose from, each one offers specific, practical and hands-on skills to become a better leader. Whether it’s delegating the right way, overcoming negativity in the workplace, having difficult conversations with employees, or just learning to communicate more persuasively, each one gets right to the heart of the issue and gives you what you need to know! If you want to see what you’ll be making your prize selection from, click here.
We’ll take your responses until 11:45 PM MST Wednesday December 5, and then we’ll randomly draw for four winners. We’ll announce the winners here on my blog, and also in December’s issue of Merge’s Monthly Mega Minute.