Year: 2013

We’ll be back on January 9!

As we roll into the holiday season, we’re taking a short hiatus at the Turning Managers into Leaders blog.  But we’ll be back, excited and energized, ready to talk and learn, on Thursday January 9, 2014.  I look forward to another fantastic year of sharing tips and exchanging ideas, starting conversations and perhaps even some […]

Solid relationships stand the test of time

Just in time for the holiday season, a feel-good video from Google about how miles and decades apart cannot weaken friendships and relationships. It’s 3-1/2 minutes long, but it’s worth it, I promise. I watched it several times and it brought a tear to my eye each time. By the way, it has English captions, […]

Lack of strategic thinking by Air Canada misses opportunity to build goodwill

I often write about the piss-off factor – it’s when short-sighted and small-minded managers make decisions that discourage and turn off their employees and customers.  Like the time when the owner of a floor installation company lied just to avoid paying for a $200 repair.  Unfortunately, there never seems to be a shortage of examples […]

Four things you can do to boost your employees’ self-confidence

Self-efficacy is your belief in your ability to complete tasks and achieve goals.  So in other words, it’s whether or not you believe you can succeed in specific situations.  Extensively studied by noted psychologist Dr. Albert Bandura for almost six decades, self-efficacy has important implications for your role as a leader; after all, when your […]

Empty Your Email Inbox and Fill Your Team – Part I

Deri Latimer is a business colleague, a good friend, AND an expert in positive possibilities for people! So I am thrilled that she has agreed to be our guest blogger for both posts this week. Almost every leader I’ve met recognizes the importance of making investments in their people, but also struggles with balancing operational […]