Month: January 2014

How to handle employee conflict

I often blog and talk about how conflict and disagreement amongst your people is not a bad thing (Why conflict and disagreement are essential for high-performing teams and Minimizing conflict is not always a good thing) but there is a line when “good” employee conflict crosses over into “bad”.  When constant conflict between two or […]

Seven steps to ease the transition from friend to boss

Today’s column in The Globe & Mail’s Leadership Lab series: How to be the boss when your co-workers are your friends Yup, it’s written by yours truly! If you’re familiar with Canadian media, then you know that The Globe & Mail is the country’s most respected and widely-circulated national newspaper, printed in six cities from […]

Taking action on workplace bullying – early bird deadline on January 22

Earlier this month, I announced our first online event of this year – Don’t Back Down: Dealing with bullies in the workplace.  Well, the early bird deadline to register is almost here – only two more days to take advantage of significant savings – just until Wednesday January 22. Whether you’re supervising a bully, or […]

A misstep in decision making isn’t a bad thing!

If you have a Global Positioning System (GPS) device in your vehicle, you’ve most certainly, at some point or another, heard the condescending and cringe-worthy phrase “Recalculating …” delivered in the dulcet tones of the GPS genie.  Because I’ve heard this phrase more often than I care to admit, I’ve actually cracked the code.  You […]

Taking action on workplace bullying – live online event on January 29

Whether you’re supervising a bully, or you’re the victim, workplace bullying is costing you!  As a manager, the cost is financial – lower productivity, decreased employee morale, and higher absenteeism and staff turnover.  As a target of bullying, the cost is your mental, emotional and physical health.  And it’s even worse if the bully is […]