Month: May 2015

“Learning by doing” outshines “teaching”

As a leader, you know that employee training is important. And for most people, training translates to “teaching” – a structured or unstructured process to convey information from an expert who knows to those who don’t. But as someone who has worked for years to help people develop and hone their leadership skills, I can […]

Leadership from afar – four keys to making long-distance leadership work

The last time I brought up the subject of virtual leadership on the blog was earlier this year in March when I penned Long-distance leadership? Insist that complaints be accompanied by recommended solutions. The Remote Leadership Institute recently reprinted one of my articles – Managing Virtual Teams: Four Ways to Overcome the Challenges of Long-distance […]

What does it take to become more persuasive?

Okay, I’m super pumped! Today marks my first column for, the online version of Profit Magazine, a Canadian business magazine aimed at entrepreneurs, focusing on how to find opportunity and seize it, management practices, case studies and access to peer groups. Today’s column is titled How to become a persuasive triple-threat and explores what […]

Alberta volunteers and volunteer leaders, DO NOT miss this!

On June 18-20, over 1,000 front-line Alberta volunteers; volunteer managers; fundraisers; staff, board and committee members from a variety of not-for-profit organizations will gather in Edmonton, Alberta. Their mission: not only to learn from the best, but to also celebrate the unique and valuable service they provide to those in our society who need it […]

Does the wisdom of Segal’s Law help or hinder decision making?

Segal’s law: A man with a watch knows what time it is. A man with two watches is never sure. Segal’s Law is a humorous way of addressing the pitfalls that come from amassing too much information in advance of making a decision. In a nutshell, it suggests that the more data you obtain, the […]

Take the toxins out of office gossip

My newest column in The Globe & Mail‘s Leadership Lab series hit cyberspace this morning. Take the toxins out of office gossip is about how leaders need to make it unequivocally clear that negative gossip about others is never acceptable in the workplace. There IS a difference between trivial banter and negative gossip, and it’s […]