Month: August 2015

Five things every leader should know about giving negative feedback

If you’re in a position of formal leadership, then it’s your job to offer feedback, both positive and negative, to your staff. The positive feedback is easy – it’s the thank you’s, the pats of the back, the kudos to the team. But offering negative feedback isn’t so simple, often because many leaders don’t know […]

What vs how – Amazon lost sight of the difference

Amazon’s leadership forgot that ‘how’ is as important as ‘what’ The Globe & Mail asked me to write a piece for their Weekend Commentary & Analysis section, a regular feature in the weekend paper where subject matter experts are asked to provide insights into the top news stories of the past week.  Here is a […]

Trying to motivate your employees? Could you be inadvertently demotivating them?

A while ago, I wrote a blog post titled How to lower productivity and demotivate your workforce that illustrated how process bottlenecks stopped employees from being productive and motivated. And sometimes, managers deliberately and consciously take actions that while logical, inadvertently create situations that are non-productive and demotivating. In fact, I wrote a column about […]

Five foolproof ways to demotivate your employees

My latest Leadership Lab column in The Globe & Mail is up on their site today. Five foolproof ways to destroy employee morale is about what some managers do to completely destroy their employees’ self-confidence, drag down team morale, and create a negative working environment. In short, they demotivate their people! Fortunately, most of the […]