Month: November 2016

The piss-off factor: yet another short-sighted stupid action by a well-meaning manager

The Piss-Off Factor (or POF) is something that short-sighted managers do to destroy employee morale, and they come up repeatedly on the blog, usually because they happen more often than they should!  Well, I was just made aware the other day of yet another piss-off event; this time about parking! Seriously?!  This is what is […]

So what is fairness anyway?

How employees perceive fairness in the workplace is very important (as this funny video about an experiment with capuchin monkeys demonstrates), but in my conversations with leaders, I make it a point to separate equality from equivalency.  This may sound like I’m splitting hairs, but let me explain. Fairness cannot be equal Fairness should not […]

Deliberately make yourself available to your staff

I’ve blogged previously about the importance of being present in your conversations with your employees, but today I want to come at this same subject from a more macro-perspective.  Today’s message: be seen, show your face, in other words, make yourself available to your employees. In an earlier blog post about being present, I was […]

Change management is akin to journeying on a bus

For any kind of organizational change – procedural, structural, or technological – to be successful, three key players must be involved: the champion, the change manager, and the employees and/or stakeholders who have to accept and implement the change.  This fundamental premise of change management is fittingly illustrated using the metaphor of a bus. Three […]

Last chance for open-enrollment leadership training events in Edmonton

Earlier this fall, we announced an exciting partnership with the Chartered Professional Accountants of Alberta (CPA Alberta) to deliver a series of “open enrollment” full-day leadership training programs in Edmonton and Calgary. Well, the last two events for Edmonton are coming up at the end of the month! If you live in or near Edmonton […]