Month: February 2017

Last chance for open-enrollment leadership training events in Calgary

Last fall, we announced an exciting partnership with the Chartered Professional Accountants of Alberta (CPA Alberta) to deliver a series of “open enrollment” full-day leadership training programs in Edmonton and Calgary. Well, the last two events for Calgary are coming up at the end of March! If you live in or near Calgary AB, don’t […]

Tip #2 to keep in mind as a first-time supervisor

Moving into the new role of a first-time supervisor comes with challenges, many of which stem from not recognizing that you have fundamentally changed occupations.  I posted a video blog last week that offered one very important reminder when you make that transition.  Today I am posting a second video blog about how it’s critical […]

Improve your coaching skills by asking this one simple question

Back in 2012, I posed this question on the blog: When your employee comes to you with a problem, do you tell or do you ask?  My point was that so many leaders have the tendency to “solve” our employees’ issues rather than coaching our employees to resolve the problems themselves.  Over the years, I […]

First-time supervisor? Here’s an important reminder

When you become a first-time supervisor or a first-time team leader, you have to be VERY aware that for all practical purposes, you are essentially changing occupations.  This is true even if you’re becoming the supervisor of a department you are very familiar with.  And if you are not conscious of this fundamental change, then […]

Making risky decisions: a simplified approach

By definition, there is always uncertainty in making risky decisions; after all, the old adage “no risk, no reward” holds true.  No doubt, leadership instinct and past experience play an important role in determining whether the possible reward is worth the perceived risk, but I am nevertheless often asked by leaders whether there is a […]

Another common new supervisor “trap” to watch out for

Earlier this week, I addressed a question that I was asked during a recent leadership development training program for a new supervisor group. In this same program, a second question that was asked of me by a participant was this one: I have only been a new supervisor for just three months, but one of […]