Month: May 2017

Long-distance leadership strategy #7: don’t forget to praise!

Six weeks ago, I started a video series on specific strategies to lead virtual teams.  Long-distance leadership can be a challenge; because of physical distance, it takes more effort for a leader to build and maintain high performance in employees. Given the positive response I’ve received, I’m going to keep this series going for a […]

Can a destructive workplace culture cross international boundaries?

In August 2015, I wrote a column for The Globe & Mail that addressed the “bruising” workplace culture at Amazon.  Amazon’s culture was reported to be characterized by demanding hours and a gruelling pace, with no room for mistakes or missteps. Employees battered with unrelenting deadlines, constant criticism, heartless disregard for personal health and life […]

If you have off-site employees, set standards for responding to email and voice mail

Last week’s tip for being a more effective leader if some or all of your direct reports are off-site employees was to establish common working hours for at least a fraction of the day.  In our continuing series, today’s idea is to set standards for responding to voice mail and email. Set standards for response […]

Can the latest apology from United Airlines heal the rift?

On April 12, I blogged about the immediate aftermath of United Airlines’ CEO Oscar Munoz’ (lack of) leadership.  This following the upsetting video that surfaced the night of April 9th, showing the violent removal of a passenger from an aircraft.  On April 19, I wrote a further commentary in my regular column for The Globe […]

Have off-site employees? Establish common work hours for at least a fraction of the day

In today’s blog post, I’m back once again with another tip on how to work more effectively as a leader of off-site employees.  Last week’s advice was to be thoughtful about the communication medium you use.  This week’s tip is to establish common work hours for at least a fraction of the day. Establish a […]