Month: February 2018

Are you guilty of being a micro-manager? Stop before it’s too late!

Ask the countless employees who find themselves working for a micro-manager, and they’ll tell you that it is not only maddening, but wearisome and demoralizing. Dealing with a controlling boss who needs to question and redo everything you do can be gruelling. But if you look carefully enough, the signs of a micro-manager are clearly […]

Garbage in, garbage out: poor inputs result in poor outputs

Garbage in, garbage out is a phrase I learned in one of my first-year Computer Science classes, back in my university days.  It was used to express the important concept that incorrect or poor quality input will always produce faulty output.  I learned this phrase in the context of computers, but it’s a phrase that […]

Performance measurement – are you tracking the right metrics?

I have long been an advocate for performance measurement … as a way to motivate people (including myself) to get things done.  In fact, one of my leadership mantras is “What gets measured and publicized gets acted on!”  But if you’re going to make performance measurement work in a way that will create positive intended […]

Active listening is a critical leadership skill

As regular readers of our blog know, active listening is an essential skill in leadership.  And like most aspects of leadership, it’s a learned skill.  Which is why I’m so pleased that Jackie Edwards is guesting on the blog today with this great piece focusing on the value of active listening.  Jackie is an editor […]