Last week, in our continuing series on employee motivation, I shared strategy #6: get to know your people. Today’s tip: tell people why.
Tell people why
When you tell people why, when you openly share information with your employees, then they will be invested as part of your team. Let me give you an example.
Several years ago, I was on my way to work with a client in an isolated area of northern Quebec, I was on a flight that made three stops at remote communities before finally arriving at my destination. I flew out from Montreal, to Val D’Or, then on to Waskaganish, before finally arriving in Chisasibi QC, population 4,500. This was my stop, but this same plane then continued to Whapmagoostui, before turning around and traveling Chisasibi-Waskaganish-Val D’Or-Montreal again. Anyway, on my way there, at each stop, we disembarked from the plane for about 20 minutes while it was refueled. At one of these stops however, Waskaganish to be specific, 20 minutes elapsed and stretched into 40, and all us passengers in the small waiting room began to get more and more restless. Forty minutes became 60, and the level of frustration audibly increased.
By this point in time, even I wanted to know the reason for the delay. Continue reading