Merge's Blog

Monthly Archives: July 2019

The Importance of Powerful Positive Phrasing

positive-phrasing-in-communication

There are many different things which can get in the way of employees acting on a message.

And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place.

Today, I’ll be talking about the one, most important thing you should be doing to get your employees to do what you ask of them – the one thing that can really get them acting.

Can you guess what it is? Continue reading

Seeking employee development strategies? Implement a tuition reimbursement program

For the past several months, I’ve been sharing specific employee development strategies on the blog via short videos: each time, one explicit, pragmatic, and actionable idea you can use to help your employees develop and grow into accomplished professionals and the future leaders in your organization.  Today’s advice: implement a tuition reimbursement program.

Implement a tuition reimbursement program

A tuition reimbursement program is a great way to support learning that isn’t provided in-house, and to provide assistance to employees who want to further their education. Such programs are usually external learning curriculum provided by colleges, universities, professional associations and vendors in relation to industry certifications.

Now it’s true, an employee who takes classes may not finish the degree for several years.  Continue reading

Boiling the ocean will not result in good decisions

good decisionsAs a leader, it is your responsibility to make good decisions.  In your department or organization, you are likely called on repeatedly to evaluate and implement a variety of projects.  And many of these initiatives will probably require investigation and research in order to determine alternatives and make recommendations.  But exactly how much research should one do to be able to make good decisions?  That is a conundrum that many leaders face.

There are certainly situations where leaders have been known to make decisions too quickly, without considering all available information.  But in my experience, it is the opposite that is much more likely; in their quest for more data or analysis, the job or project is made unnecessarily difficult, and decision-making is delayed.

Don’t try to boil the ocean!

The apt metaphor in this situation is that of boiling a pot of water versus boiling the ocean.  Continue reading

Eight steps to finding a mentor

You’ve heard it before: to further your career, finding a mentor to guide you is important.  Mentors are people who have experience and knowledge in your desired vocation, and who are willing and able to share what they know.  But how exactly does one go about finding a mentor?  It’s certainly not going to happen if you wait around hoping that a mentor will miraculously find you.  Successful mentoring relationships are intentional, and the impetus for action has to come from you.

In my latest column in The Globe and Mail, published in this morning’s print and online editions, I lay out eight important steps that will help you get the mentorship that you desire.

finding a mentor

Eight steps to finding a mentor

The above link takes you to the online version on The Globe’s website.  But if you get the print version of The Globe, you’ll find it on page B7.

Occasionally, The Globe places my columns behind their paywall; if that happens, here is a link to a pdf version we have archived on our website: https://www.turningmanagersintoleaders.com/PDF/G&M_ManagementPrint_070819.pdf

I would love to hear from you!

Well?  Please don’t be shy, I’d love to hear from you.  What have you done to find mentors to help you further your career?  If you’re actively seeking mentors right now, what is working for you?  And what are your challenges?  Are you in a place in your career where you are able to mentor others?  If so, what are potential “mentees” doing right, and what are they doing wrong?  Please share your perspectives by adding your comments below.

Employee growth and development occurs when we give our people the tools and resources they need

It’s been a while since I last posted in our video series focusing on ideas for employee growth and development, so I’m back with Tip #15.  Today’s advice: give your employees the tools and resources they need to succeed.

Set your people up to succeed by giving them the tools and resources they need

As leaders, we give our employees tasks to complete and obligations to fulfill.  But occasionally, without meaning to, we inadvertently set them up to fail.  “How?” you ask?  We do it by giving them the responsibility for the job, BUT not giving them the authority or the resources they need to get the job done.

So we ask an employee to process invoices online but it takes three days for him to get the system access he requires to do it.  We’ve set him up to fail.

We bring a new employee on board but there is insufficient time to get her fully trained to do what she needs to do.  We’ve set her up to fail.

A staff member is responsible for conducting inventory in the warehouse, but rather than giving him a handheld scanner, we hand him a notebook and a pencil, and tell him to do a manual count.  We’ve just set him up to fail. Continue reading