Merge's Blog

Are you a human bottleneck?

Could you be a human bottleneck?  If others have stopped their work because they are waiting for information or action from you, then the answer is “yes”.  When activities need to be funnelled through a single individual so that they can be modified, validated or approved, it creates inefficiencies.  So if you are the person who is impeding day-to-day processes from moving forward, or slowing progress in a project or initiative, then it’s time to reassess your practices.

If you’re not sure whether you are a human bottleneck, then my column in The Globe and Mail this morning offers some clues that you should consider.  And, in the off-chance that you are the (inadvertent) cause of inefficiency in your department or organization, it also lays out some specific ideas of things you could do stop being the source of inefficiency.

Are you a human bottleneck, slowing progress in the workplace?


If you got a copy of the paper this morning, you’ll find my column on page B12.  And if you’re a paid online subscriber to The Globe, here is a direct link to the column on their site:

Do you work with a human bottleneck?  Share your frustrations, and perhaps more importantly, what you’ve done to get things accomplished despite these inefficiencies.  Please add your comment below.

I write a regular monthly column for The Globe and Mail Report on Business, under the banner of Leadership Matters.  Here are links to some of the more recent ones:

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