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Not every crisis needs to be drama, model emotional resilience for your people

Not every crisis needs to be drama, model emotional resilience for your people emotional resilience

Today I’m back with another tip in our series on how to build greater emotional resilience in your people.  And the strategy is to show them that crises are normal and routine. Show them that crises are normal and routine The key word here is that you need to show them.  In other words, if […]

Have you ever struggled to make a difficult decision ?

Have you ever struggled to make a difficult decision ? difficult decision

A few days ago, I was having a one-on-one discussion with a leader who is facing a difficult decision about whether or not to terminate their relationship with a vendor who is not delivering what is expected, both in terms of service and timeline.  The dilemma is multi-pronged – he doesn’t really want to make […]

Resiliency at work starts with a culture of openness

Resiliency at work starts with a culture of openness resiliency at work

Today is Tip #12 in our continuing series on building resiliency at work.  The strategy is to deliberately create a culture of openness. Deliberately create a culture of openness If you are serious about building resiliency at work, then it is absolutely critical that you create a culture of openness where your people are willing […]

The leader as a facilitator – are you a lifeboat or a lighthouse?

The leader as a facilitator – are you a lifeboat or a lighthouse? facilitator

As a manager, your job is to get things done.  But as a leader, your mission now becomes to get things done through other people.  And many times, what that really means is that you have to be a facilitator – someone who removes obstacles, levels the path, greases the wheels – who ensures that […]

Here’s how you can create a compassionate workplace

Here’s how you can create a compassionate workplace compassionate workplace

If you’ve heard me speak in recent years, you’ve heard me say that being compassionate is one of the most important skills that leaders need today.  Certainly, living through the coronavirus pandemic has contributed to this, but our demographics have shifted as well.  Here are three interesting statistics: 35% of the Canadian workforce (6.1 million […]

To help your people become resilient, encourage human connection

To help your people become resilient, encourage human connection become resilient

Today’s post is another tip in our ongoing video series on how to help your employees become resilient.  Back in Strategy #9, I shared the six competencies that lead to greater emotional and mental resiliency.  Today, I want to delve a little deeper into the sixth one – connection – which is the competency of […]