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Turning Managers into Leaders and People Power Into Results
Will Artificial Intelligence (AI) steal your job?
Ever since ChatGPT has become a topic of everyday conversation, I repeatedly get asked whether…
Focus on employee retention by invoking Price’s Law
Have you heard of Price’s Law? It may improve your employee retention? Derek Price was…
Mindful active listening is essential to compassionate leadership
In Strategy #5 in our ongoing video tip series on compassionate leadership, I talked about…
Why should you create a more compassionate workplace?
In today’s blog post, I’m kicking off a brand-new video tip series on tools to create a more compassionate workplace. This is the first of several videos this year on this topic. Does a compassionate workplace make a difference? A
Do you (still) love your job?
My latest column in The Globe and Mail posted online on Friday. And, no different than any other time, I’m so excited to tell you about it! As we kick off the new year this month, I know that many
Dealing with adversity – the buffalo way!
Last year, I blogged repeatedly about resilience – our ability to overcome obstacles and deal with adversity. In fact, I produced an entire series on tips and strategies to help leaders build resilience in their employees. As some of you
We’re taking a break, see you January 11!
Well, here we are, almost at the end of year. It’s been a roller-coaster journey with highs and lows, I suspect, for most of us. I faced some huge challenges on the personal front this past year, so I am
One final idea to help your employees become more resilient
Today’s video is the final strategy in our series on specific actions you can take as a leader to help your employees become more resilient. I’ve been sharing these strategies all year, and I can’t believe that this is the
Leaders, it’s your responsibility to support your employees!
I am hearing more and more from clients, particularly those that deal with consumers directly, that customers are increasingly rude and unkind, and sometimes downright nasty. As a leader, it’s critical to remember that you have a very important role