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I once watched a manager congratulate one of her employees after a particularly successful project. “You did an outstanding job,” she said. “The client was thrilled.” The employee smiled awkwardly and immediately replied, “It really wasn’t that difficult. Besides, everyone
Mixed or conflicting messages in the workplace are not as unusual as you might think. And often, your immediate supervisor is the guilty party. To be clear, bosses don’t (usually) send you conflicting messages intentionally. It’s typically because they’re dealing
The ancient philosopher Aristotle said Horror vacui, or “Nature abhors a vacuum.” His point was that if a vacuum exists in the physical world, it is only momentary, as it immediately fills with the material surrounding it, without any regard
One of the biggest drains on energy at work is not workload. It’s confusion. And more often than not, that confusion comes down to leadership communication. When expectations are unclear, priorities feel fuzzy, or decisions are implied instead of stated,
I recently heard a manager tell his employee, “I’m listening to you.” But then … for the next ten minutes, he talked more than he listened! He interrupted; he anticipated what his employee was going to say and jumped in
Most workplace tension does not begin with dramatic conflict. More often, it starts with something subtle. A passing comment. A tone that feels slightly off. A pattern of behaviour that is just irritating enough to notice, but not uncomfortable enough
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Merge’s leadership development consultancy has one singular focus – to turn managers into leaders; to help great people become exceptional leaders so that they can turn their people power into real and tangible results. Through her speaking, training, consulting, mentoring and facilitation services, Merge helps leaders in organizations create high-performing workplaces.
