People judge you based on your writing skills!
The quality of your business writing impacts what people think about your intelligence, competence and even integrity. Make sure that you are conveying the right impression.
Blog
Category: Communication Tools
Want your staff to be more resilient? Show that you care
In my last instalment in our video tip series on what it takes to be more resilient at work, I talked about the importance of cultivating empathy in the workplace, and I gave you four specific ways to do so.
The Importance of Powerful Positive Phrasing
There are many different things which can get in the way of employees acting on a message. And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place. Today, I’ll be
Selling is everyone’s job. Yes, leaders too!
“I am not a salesperson!” said a client leader recently. It was in response to my suggestion that he invest energy and effort into “selling” his recommended approach to his boss and peers. His answer carried a hint of disdain,
Cultural context is critical in crafting your business messages
Olena Polissky and I met during an international trade and exporting program we both attended, offered by the Vancouver Board of Trade. She is the managing director of Art One Translations, a full-service translation & localization service provider. Given her
If you lead a hybrid team, get better at online delivery
All year, I’ve been sharing video tips and strategies to be a better leader of your virtual or hybrid team. Today is Strategy #20, our final tip in this video series. And it is: to work on improving your online