Blog

Category: Communication Tools

Build resiliency

To build resiliency in your employees, create a shared vision and a sense of purpose

Today is strategy #17 in our series on specific actions leaders can take to build resiliency in their people and their teams.  The tip is: create a shared vision and a sense of purpose. Create a shared vision and a

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mixed message

Don’t inadvertently send a mixed message!

Back in October 2015, I wrote one of my regular columns for Profit Magazine on the five-step method for crystal-clear communication.  It focused on how to give directions to employees in a way that they understood and acted – the

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mental resilience

Mental resilience comes when you create a psychologically safe environment

Can you believe we’re up to Strategy #14 in our ongoing series on helping your people build their physical and mental resilience?  In previous tips in this series, I’ve talked about different aspects of resilience, and today I want to

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writing skills

People judge you based on your writing skills!

The quality of your business writing impacts what people think about your intelligence, competence and even integrity. Make sure that you are conveying the right impression.

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be more resilient

Want your staff to be more resilient? Show that you care

In my last instalment in our video tip series on what it takes to be more resilient at work, I talked about the importance of cultivating empathy in the workplace, and I gave you four specific ways to do so. 

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The Importance of Powerful Positive Phrasing

There are many different things which can get in the way of employees acting on a message. And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place. Today, I’ll be

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