Blog

Category: Communication Tools

online engagement

11 Ways to improve online engagement

Let’s face it, online engagement can be challenging.  And it’s not going to get easier any time soon!  Thirteen months into the coronavirus pandemic, vaccinations are under way, and there is hopeful talk of returning to offices and schools this

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"any" versus "some"

“Any” versus “Some”; one is better than the other

Your choice of words matters.  Take, for example, “any” versus “some”.  The two words have different polarities. “Any” is negatively polarized: it ordinarily occurs in declarative sentences that are negatively framed and usually inappropriate in those that are positively framed. 

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Thrive Global: “Be specific.” With Merge Gupta-Sunderji

Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful.  In it, I not

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efficient

Become more efficient by using voice mail correctly

Today’s episode in our continuing video series on Productivity Tools for Leaders focuses on how to become more efficient in using voice mail.  Some of you may not be crazy about voice mail, particularly if you are at the receiving

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Authority Magazine: How to give honest feedback without being hurtful

A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful?  While that was the initial question, the interview posed several more questions, some about me, and

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relationship with your manager

Build a better working relationship with your manager by putting yourself in his shoes

A few years ago I did a series of three posts on the blog about specific actions you could take to build a stronger working relationship with your manager.  Perhaps not surprisingly, it’s a perennial subject that comes up repeatedly

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