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Back in October 2015, I wrote one of my regular columns for Profit Magazine on the five-step method for crystal-clear communication. It focused on how to give directions to employees in a way that they understood and acted – the
Can you believe we’re up to Strategy #14 in our ongoing series on helping your people build their physical and mental resilience? In previous tips in this series, I’ve talked about different aspects of resilience, and today I want to
The quality of your business writing impacts what people think about your intelligence, competence and even integrity. Make sure that you are conveying the right impression.
In my last instalment in our video tip series on what it takes to be more resilient at work, I talked about the importance of cultivating empathy in the workplace, and I gave you four specific ways to do so.
There are many different things which can get in the way of employees acting on a message. And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place. Today, I’ll be
“I am not a salesperson!” said a client leader recently. It was in response to my suggestion that he invest energy and effort into “selling” his recommended approach to his boss and peers. His answer carried a hint of disdain,