Blog

Category: Communication Tools

The Importance of Powerful Positive Phrasing

There are many different things which can get in the way of employees acting on a message. And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place. Today, I’ll be

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selling

Selling is everyone’s job. Yes, leaders too!

“I am not a salesperson!” said a client leader recently.  It was in response to my suggestion that he invest energy and effort into “selling” his recommended approach to his boss and peers.  His answer carried a hint of disdain,

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cultural context

Cultural context is critical in crafting your business messages

Olena Polissky and I met during an international trade and exporting program we both attended, offered by the Vancouver Board of Trade.  She is the managing director of Art One Translations, a full-service translation & localization service provider.  Given her

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If you lead a hybrid team, get better at online delivery

All year, I’ve been sharing video tips and strategies to be a better leader of your virtual or hybrid team.  Today is Strategy #20, our final tip in this video series.  And it is: to work on improving your online

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Are you getting mixed messages from your boss?

Mixed or conflicting messages in the workplace are not as unusual as you might think – and often, your immediate supervisor is the guilty party.  To be clear, bosses don’t (usually) send you conflicting messages intentionally – it’s typically because

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If you’re leading virtually, make it a point to be accessible to your staff

Today’s blog post is Strategy #13 in our ongoing video series on tips for leading virtually.  And today’s idea is to find ways to make yourself easily accessible to your staff. Make yourself accessible to your staff One of the

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