Blog

Category: Communication Tools

Thrive Global: “Be specific.” With Merge Gupta-Sunderji

Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful.  In it, I not

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efficient

Become more efficient by using voice mail correctly

Today’s episode in our continuing video series on Productivity Tools for Leaders focuses on how to become more efficient in using voice mail.  Some of you may not be crazy about voice mail, particularly if you are at the receiving

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Authority Magazine: How to give honest feedback without being hurtful

A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful?  While that was the initial question, the interview posed several more questions, some about me, and

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relationship with your manager

Build a better working relationship with your manager by putting yourself in his shoes

A few years ago I did a series of three posts on the blog about specific actions you could take to build a stronger working relationship with your manager.  Perhaps not surprisingly, it’s a perennial subject that comes up repeatedly

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Not yet ready to return to the workplace?

As COVID-19 restrictions start lifting across the country, many people are facing an unexpected conundrum. In fact, you too might be in a similar situation: your employer wants you to come back to the workplace, but you’re not yet ready

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The right way to communicate unpopular decisions to your staff

Sometimes you will have to make unpopular decisions, choices (or decrees) that will not be liked by your staff; it’s one of the responsibilities of leadership.  Sure, good leaders strive to minimize the fallout of decisions on their people, but

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