Blog

Category: Problem Solving Tools

Boiling the ocean will not result in good decisions

As a leader, it is your responsibility to make good decisions.  In your department or organization, you are likely called on repeatedly to evaluate and implement a variety of projects.  And many of these initiatives will probably require investigation and

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How you admit your mistakes matters

Last month, Morey Stettner from Investor’s Business Daily reached out to me as an expert source for a story he was writing for their “Leaders and Success” page.  He was interested in the best way for leaders to admit their

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Boost employee development by asking further questions in response to an employee’s query

In last week’s video instalment in our ongoing series on specific ideas for employee development and growth, I told you that getting your staff to train others is a very powerful way to improve their skill level.  Here is another. 

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A decision-making insight from eating peanuts!

If you’re a leader, then you’re responsible for decision-making.  Which is why it we have a whole section on Problem Solving tools on the blog.  Today’s insight comes from peanuts in the shell – a concession staple at just about

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The sorites paradox – a leadership dilemma

The sorites paradox: if individual grains of sand are removed one at a time from a hypothetical heap of sand, what is the point at which the heap can no longer be considered a heap?  At first glance, you may

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Watch for the negative impact of self-serving bias in decision-making

The self-serving bias is a concept that has been extensively studied in social psychology.  Essentially, it is people’s tendency to attribute positive events to their own character but attribute negative events to external factors. It’s a common type of cognitive

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