Category: Tough Situation Tools

A shocking tirade from a company’s CEO – what can the rest of us learn?

Tate Publishing’s CEO Ryan Tate behaves as no leader ever should! Listen to the disturbing audio tape and add your comments to the analysis of what he did wrong.

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Give people “ripening” time when communicating difficult messages

How Hachiya persimmons ripen offers an unexpected lesson in how to communicate decisions or information that will likely not be well-received by others.

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Have a sense of humor! It will stand you in good stead

A professional violinist offers us a lesson in how to deal with unexpected obstacles – with a sense of humor and a willingness to improvise. See for yourself!

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Problem employee driving you crazy? Ask yourself an important question before taking action.

Before you address a problem or issue with an employee, you need to ask yourself a very important question. Leadership expert Merge Gupta-Sunderji explains.

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Problem employee? Clearly articulate the issue to get a positive result

When dealing with a difficult employee, you have to be able to articulate the problem, clearly and succinctly, so that the employee “gets it”. Here’s what you need to do.

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Problem employee? Is it performance, behaviour, or attitude?

To have any chance of successfully resolving an attitude problem with an employee, you must first convert it into a performance or behavioural problem. Leadership expert Merge Gupta-Sunderji explains.

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