Category: Tough Situation Tools

Delivering unpleasant information with compassion and credibility

Delivering bad news is not easy, but here are seven definitive things that you must keep in mind to make the process as painless as possible.

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Strategies to deal with workplace negativity

Negative people … they’re in every workplace. As leaders, not only do you have to deal with the toxic nature of negativity in your employees, but you have to resist it yourself.

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Terminating an employee? Four things you must do for the employees still there

Firing someone is tough! But don’t forget those employees still there. Four things you must do. From the Jul/Aug 2009 issue of CGA Magazine.

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