Blog

Category: Tough Situation Tools

The right way to communicate unpopular decisions to your staff

Sometimes you will have to make unpopular decisions, choices (or decrees) that will not be liked by your staff; it’s one of the responsibilities of leadership.  Sure, good leaders strive to minimize the fallout of decisions on their people, but

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Respond calmly by “putting a stone in your mouth”

Being able to respond calmly in the face of anger can be difficult.  A client (who is from the Nisga’a nation) recently shared with me this powerful advice from a Nisga’a elder – “Put a stone in your mouth”.  It

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A framework for boosting employee well-being (in tough times)

Sajel Bellon is a professor in human and behavioural sciences, a psychotherapist, and the Founder of Mind Armour™ & SOS Psychotherapy. She is also my professional colleague, and I am so pleased that she is guesting on the blog today

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crisis leadership

Crisis leadership – who’s doing it well, and how

In times of crisis, leadership is tested. And how you behave in difficult circumstances is what will ultimately define you as a leader. The COVID-19 pandemic is a living case study of how to lead (or not) in the face

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Hate your job? You have three choices

If you’re spending eight hours a day (or more) in a job that you’re not crazy about, then you have three options moving forward.  That’s right, only three!  And whining at the water cooler about how much you hate your

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narcissist

How to work with a narcissist

An “extreme” narcissist is someone who has an inflated sense of their own importance, a deep need for excessive attention and admiration, and a lack of empathy for others. In the workplace, this manifests as someone who exaggerates their achievements,

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