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Dawn was just breaking over the wharf in small-town Nova Scotia as about a dozen fishermen readied their morning’s catch for the journey to local shops and restaurants. What I witnessed that morning became an unexpected lesson in leadership and
As a frequent air traveler, I often “valet” my bag planeside. You leave the bag on a cart at the bottom of the plane’s steps and at your destination, pick it up at the same spot. Sounds easy, and in
In many of my recent conversations with leaders, I’ve been hearing a similar question. “We want a more inclusive workplace… but what does that actually look like in day-to-day behaviour?” It’s a fair question. Because when most people think about
I recently heard a manager tell his employee, “I’m listening to you.” But then … for the next ten minutes, he talked more than he listened! He interrupted; he anticipated what his employee was going to say and jumped in
One of the quietest drains on team energy is silence. Not the productive kind, but the kind where people stop offering ideas, stop asking questions, and stop challenging assumptions. When that happens, energy doesn’t disappear all at once. It leaks
When you have little professional respect for a client, a co-worker, an employee, or even your boss, it can be difficult to stay motivated and get things done. But the unfortunate reality is that sooner or later, you will have
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Merge’s leadership development consultancy has one singular focus – to turn managers into leaders; to help great people become exceptional leaders so that they can turn their people power into real and tangible results. Through her speaking, training, consulting, mentoring and facilitation services, Merge helps leaders in organizations create high-performing workplaces.
