Merge's Blog

Giving negative feedback? Focus on the problem, not the person

Giving negative feedback to employees is a task no one looks forward to. But, if you’re in a position of leadership, sooner or later, you’ll be called upon to do exactly that! So how can you be more effective? In past blog posts, I’ve shown you how to focus on fact rather than opinion, and how to emphasize the future and not the past. This short video illustrates one more tip to deliver the message in such a way so that other person is more likely to listen (and act) on what you say.

So … what are you saying or doing to increase that likelihood that the feedback you offer to others is heard and acted upon?

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