Unfortunately, at some point or another, every leader will encounter at least one – a problem employee who has a bad attitude and brings substandard performance and disruptive behavior to the workplace. And if you’ve had even just one, then you know that a single bad apple can not only destroy productivity and team morale, but can also take up an excessive proportion of your time and energy. And, to add insult to injury, the effort it takes to deal with a problem employee just leaves you less time to get a gazillion other things done, including investing in the motivated members of your team. It’s time to learn how to take control of this difficult leadership challenge! If you want to learn, for once and for all, the definitive process and specific techniques to deal with poor performance, unacceptable behavior and terrible workplace attitudes, then you absolutely must join me in this upcoming event.
Click here to register now.
I’m not going to be giving you any sophisticated theories or elevated philosophies in this program; just specific and practical tools and techniques that you can use right away to make positive progress with your problem employees. You’ll learn:
- Why it’s critical to differentiate between performance, behavior and attitude problems
- Specific things to say and do when giving employees feedback – the difference between what works and what doesn’t!
- Three steps to describing the performance problem – if you can’t verbalize it, then your employee can’t act on it!
- The (only) four reasons employees don’t do what they’re supposed to do
- What to do and say when an employee becomes defensive
- The definitive process to systematically determine the source of the problem, and then decisively deal with the problem employee (laid out in an easy-to-use flowchart)
- Tips for (relatively) painless documentation
- The path to termination – the four steps in progressive discipline
Join me on November 3, 2010 at 11 AM MDT. Early bird pricing in effect ONLY until this Wednesday October 27!
Click here to register, or for more information.
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