Empathy is no longer the most important workplace skill! — Merge’s latest column in The Globe and Mail

For years, Merge has taught thousands of leaders that empathy is one of the most important leadership and workplace skills. But in her latest column in The Globe, Merge now says that it is no longer enough.  Turns out that “compassion” is what separates exceptional leaders and workplaces from the rest.  Read more: Empathy is no longer the most important workplace skill. It isn’t enough