In The Globe and Mail: Things won’t ‘get back to normal’, but we can embrace ‘another ordinary’

It’s time to face the uncomfortable truth – we are never going back to the way it was before. Too much has changed – realities, expectations, technology – and whatever the postpandemic future has in store for us, it will not be “back to normal.” In Merge’s latest column – Things won’t ‘get back to normal’, but we can embrace ‘another ordinary’ – she outlines what this means for you and your people, and how to prepare for it.