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Welcome to Merge's Monthly Mega Minute - a bite-sized, yet substantial and practical, nugget of information that you can use immediately to enhance your professional and personal success.

Why do sidewalks have lines?

A few days ago, I watched a couple of workers put down a sidewalk just outside my office window.  They poured in concrete, and carefully levelled the surface until it was perfectly smooth.  And then, much to my surprise, they went back and marred the flawless appearance by putting in grooved lines about every 2-3 metres.  Turns outs there is a very good reason to do so. 

You see, as concrete dries, shrinks, moves and bears weight, it can crack.  These grooved lines are called control cuts, and because the area below them is thinner than the rest of the concrete slab, the cracks appear here rather than in random spots in the slab.  In other words, by intentionally putting control cuts, the concrete has a chance to absorb shifts and changes, and thus to prevent cracks from appearing in all the wrong places!

As I watch these workers, it occurs to me that in our roles as leaders, we have many initiatives and projects on the go.  And all of them face internal and external pressures that can cause them to “crack”.  But often, we neglect to plan for when things go wrong.  We forget to intentionally build in spots for our projects to accommodate shifts and changes.  The risk, of course, is that without these “control cuts”, the whole thing “cracks” and falls apart.  Whether it is innovative products, revised processes, or new customer experiences, we get so caught up in the optimistic possibilities that we forget to plan for inevitable risk.

There is no doubt the ground will shift. When it does, will you be ready?  Are you designing “control cuts” as your normal part of your day-to-day, or are you going to be surprised when random cracks appear and cause your concrete to eventually crumble?

Does this story resonate with you and your experiences?  I’d love to hear more about how you’re planning for “cracks” in your leadership responsibilities.  Please share your perspectives by commenting directly on the blog at

Our self-assessment library has been refreshed!

Successful leaders know that it’s only by honestly assessing their skills that they can determine where to focus their energies for continued growth and development.  And Merge works with leaders to help them get a better understanding of both their strengths as well as their weaknesses.  One tool she often uses is self-assessments.  We have recently refreshed our library of self-assessments at our website, and we invite you to take a look

Turning Managers Into Leaders

That Merge offers custom leadership training with accountability for progress built right in?

The pandemic has changed the way we work.  Your clients have different expectations, and so do your employees.  Which means that your leaders need more support than ever.  If you want to give your leaders the tools they need to be more effective at creating positive and productive workplaces – whether they are in-person, virtual, or hybrid – then let Merge help you.  Set up a time for a no-obligation conversation with Merge about your specific needs and challenges. Based on your specific situation, she will expertly craft and deliver what you need to turn your managers into leaders and your people power into results.  And she will build accountability for learning and change right into the design.  The final result could include virtual modules, face-to-face training, one-on-one mentoring, peer support, or perhaps something else.  Whatever it is, it will be uniquely “you”!   

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New and Notable Blog Posts Did You Know