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Welcome to Merge's Monthly Mega Minute – a bite-sized, yet substantial and practical, nugget of information that you can use immediately to enhance your professional and personal success.

Does the wisdom of Segal's Law help or hinder decision making?

Segal's law: A man with a watch knows what time it is. A man with two watches is never sure.

Segal's Law is a humorous way of addressing the pitfalls that come from amassing too much information in advance of making a decision. In a nutshell, it suggests that the more data you obtain, the greater the likelihood that it will conflict with what you already know, thus complicating the process. No doubt, at some point, as a leader, you've found yourself in a similar situation.

But where is the line between too much and too little information? The answer is elusive, but ultimately, it lies in your personality. If you are detail-oriented, then you have a predisposition towards gathering as much evidence as you possibly can; after all, more data is better, right? Not if you have a more big-picture approach to leadership though. People who have a tendency to take a high-level outlook on things are more likely to shun what they refer to as the minutiae of the situation. Either way though, too extreme an outlook, whether it's too much or too little, will not bode well for you as a leader.

My advice: do what doesn't come easily to you. If you find specifics and fine points frustrating, then seek out more timepieces. But if you are right at home in the intricacies and inner workings of data, then start purging the number of watches you have around your wrist.

Well, what are your thoughts? Did Segal get it right, or is he bordering on the ridiculous? Why? Please add your perspectives at my blog online:


May 7 Globe & Mail column

Merge's latest column for The Globe & Mail titled Take the toxins out of office gossip just hit cyberspace last week on May 7th. In it, Merge is unequivocal that there IS a difference between trivial banter and negative gossip, and that leaders need to establish a zero-tolerance policy for the latter or else run the risk of completely destroying team morale. Read it on The Globe's site, and be sure to add your perspective to the discussion by clicking on the Comment button at the bottom.

Looking for your unusual and innovative leadership stories

Over the years, Merge has worked with a variety of clients in different countries, and the one thing she has discovered is that leadership inspiration comes from many places, and reveals itself in many different forms. Breakthrough ideas come from sea turtles, dolphins, mountains and penguins; novel solutions to everyday problems come in the shape of red aprons, spinning noodle chefs, and elevator wall-art. These innovative and unusual demonstrations of leadership are not the kind that you would likely read about in weighty textbooks or professional articles, but nevertheless, they offer astute and highly-relevant insights into creative problem solving. Sometimes, the simplest ideas work best, and occasionally, a few tweaks cause them to evolve into something even better. Ultimately, any situation can inspire you to try something different! So we want to hear from you ... Merge is looking for your unusual and innovative leadership solutions. What (or who) has inspired you? Have you learned creative leadership from your travels, your volunteer work, or even your workplace? If you have an "out-of-the-box" leadership idea that has proven successful, we'd love to hear about it. And with your permission, Merge will incorporate it into one of her future blogs. Please email Merge with your brief story at And if necessary, we'll set up a phone meeting for you to share all the details.


Turning Managers into Leaders

That Merge can help you access leadership development for your people at TWO-THIRDS OFF?

Canadian clients, listen up — you can get high-quality leadership development training for your employees at one-third of what it would normally cost you. Yes, we said "one-third"! The federal government has recently launched a new national training initiative to build leadership competency in Canadian workplaces. So if you've been thinking about giving your leaders the tools they need to communicate and work more effectively with their staff and colleagues, but an insufficient budget has held you back in the past, then your time has now come ... and it's time to call us! Merge is pleased and privileged to be involved in some of the early projects under this initiative. Contact us for more information and more importantly, how this opportunity can fit your organizational requirements.


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