Merge's Blog

Overcoming resistance to workplace change – Part II

Earlier this week, I blogged about how change is the only constant in today’s business world, and I offered you two specific ideas to bring people on board when they resist change. Here are three more.

  1. Proactively address the objections. Every change effort has its disadvantages and your opponents will be sure to put them on parade. Pre-empt them by anticipating and acknowledging their doubts, and then respond to their concerns with your own compelling argument AND offer solutions that will at least attempt to mitigate their fears and worries.
    The Greek symbol for change
  2. Find ways to build momentum. Just as there is always a fraction of those who oppose change, there is also a small group of people who are the front-line change adopters. You can recognize these folks right away – these are the ones who jump up and say “Let me at them!” Use these people to build momentum. You don’t have to carry the entire load of the change effort on your shoulders; let these people help you spread the good word.
  3. Be a broken record. Stay on message, repeat your compelling arguments, persist with those who are against the change. Don’t let your nay-sayers off the hook, particularly if they are your staff members; hold them accountable to achieving the department’s or organization’s goals.

Any change effort will come up against dissenters. It’s up to you to find a way to break through the opposition and bring the cynics and resisters on board. These five ideas (three today and two from Monday April 22) are guaranteed to help. What other ideas do you have?

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