As you may know from my recent blog posts, I visited India in early June for the first time in 30 years. Speaking to a group of young leaders there was exciting enough, but there was another huge highlight of this trip. I was also attending my Class 10 reunion at a residential boarding school I went to for six years when I was a teenager. Our class turned out in full force – they came from all over the world – Canada, the United States, Thailand, Australia, and of course India. It was a fabulous time, but what absolutely amazed me was how the thirty-year gap just melted away. Keep in mind that I went to school long before the advent of the Internet, so almost all these girls (including me) had lost touch with each other over the years. In fact, we had only just “found” each other on Facebook in the past year! Yet, within minutes of meeting each other, it was like we had only parted yesterday. Over the course of three days, we simply picked up where we left off thirty years ago, and we continued the deep relationships we had formed from six years of living and schooling together as youngsters. What astonished me was that not even time (make that a VERY long time) could destroy solid relationships that were built on friendship and trust!
Can you imagine the depth of loyalty we could create in our companies if we focus on creating solid relationships that are built on friendship and trust – with our employees, our customers and our suppliers? What are you doing to build solid relationships that can stand the test of time?