Merge's Blog

Seminar – Leading Multiple Generations in the Workplace

For those of you in the Ottawa ON area, the Ottawa Chapter of the Certified General Accountants’ of Ontario is hosting a full-day seminar on Leading Multiple Generations in the Workplace on Thursday October 1, 2009.  It’s open to non-members as well as members, so if this is a challenge you face as a leader, be sure to attend!  Registration link below.

Leading Multiple Generations in the Workplace.  You can’t help but notice it – the diversity in the age of people in the workplace.  From new young workers to baby boomers to individuals on the threshold of retirement, each of these demographics brings their own perspectives and impacts to your organization.  In an intriguing (and challenging) twist on the multi-generational workforce, it’s not unlikely to face a workplace (or even just a department) where you have all four generations present!  Traditionalists, Baby Boomers, Generation X’ers and Millennials, they each have their own values, expectations, habits, and work styles, and if you fail to acknowledge and develop strategies to actively manage them, they will create conflict, inefficiency, and eventually negativity.  As a leader, it’s critical to understand the differences between each generation, and perhaps more importantly, consciously and deliberately adapt your leadership style to communicate with, motivate, and lead this multi-generational workforce.

This workshop will explore ideas and approaches to understand the mind-sets, heal the differences, and shape the generations into cohesive and productive teams.  It will focus on:

  • Each generation’s motivations and behaviors
  • The value filters that prevent us from understanding a different generation.
  • Strategies to influence behavior and increase motivation
  • Communicating effectively with all four generations of staff, co-workers and clients
  • Approaches to draw out the best of each generation

To register online, go to:


  • Hi Merge,

    I certainly hope they stress at this seminar that individuals are individuals and should be treated as such. Making stereotypical statements based on age/generation or any other such criteria is just not intellectually sound. This occurred on another blog recently, caused some caustic comment and derision and it is just just not helpful. If you want to find out what motivates someone don’t assume based on a stereotype… ask them!
    Corporate Training Consultant

  • Agreed 100% Ric! The best way to find out what motivates someone else is in fact exactly as you suggested … to ask them. Demographic generalizations become useful when people (particularly managers and supervisors) become frustrated because they view everyone else with the same value filters that they use. In such cases, looking at demographics can be helpful … because it gives people a broad perspective to understand that bigger picture. Thanks for commenting!


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