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Is “good enough” good enough? Several years ago, I wrote a column suggesting there are certain situations in which it is better to deliver work that is less than perfect. It resulted in an angry e-mail from a reader, aghast
How employees perceive fairness in the workplace is very important (as this funny video about an experiment with capuchin monkeys demonstrates), but in my conversations with leaders, I make it a point to separate equality from equivalency. This may sound
As regular readers of the blog know, I am a huge fan of metaphors. My most well-known metaphor of course is the title of one of my most requested keynotes (and my first book) – Why Does the Lobster Cast
My latest Leadership Lab column for The Globe & Mail went up on their site earlier today Three reasons to ignore your company’s policy manual Yes, I know. Some of you think that this borders on blasphemy! After all, policy
Liquids take on the shape of whatever container you pour them into. When you think about it, this fluidity and flexibility is a remarkable characteristic – it means that no matter what kind of bowl or pitcher or pouch is