Blog

Category: assertive communication

Active listening is a critical leadership skill

As regular readers of our blog know, active listening is an essential skill in leadership.  And like most aspects of leadership, it’s a learned skill.  Which is why I’m so pleased that Jackie Edwards is guesting on the blog today

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Three indisputable benefits of listening

Over the years, I’ve penned many blog posts about the importance of effective listening, including the very interesting use of the word “listen” in traditional Mandarin Chinese. Today though, I thought it was worthwhile bringing up how not listening effectively

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Good listening is a learned skill

Practice makes perfect! Just like any other skill, your ability to be a good listener gets better the more you work at it. Workplace communication expert Merge Gupta-Sunderji explains.

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Good listening: be aware of mental and physical barriers that can get in the way

What gets in the way of effective listening? Many things, but three mental and physical barriers top the list. Workplace communication expert Merge Gupta-Sunderji explains.

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Good listening: it’s about staying “checked-in”

Sometimes it’s important to listen actively but nevertheless our minds tend to check out. A surprising reason why.

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Communicating with confidence and clarity

Specific and practical tools to communicate with confidence and clarity. Live webcast on September 14 – sponsored by CGA Canada and PDNet.

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