Blog

Category: big picture

Good leaders listen to customers and employees

Air Canada’s new CEO Calin Rovinescu seems to be interested in what his customers and employees have to say. Positive approach, particularly after previous two CEOs.

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Who’s leading your organization? You or your “system”?

Are you LEADING your business, or are you being LED by your systems? Are you overcoming roadblocks in your business processes, or are you sabotaging your organization’s success?

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By 2010, Millennials will outnumber Baby Boomers

As a manager, it’s entirely possible that you may have all four generations — Traditionalists, Baby Boomers, Generation X’ers and Millennials — in your department! Don’t miss this one-day event in the Ottawa/Hull area.

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Stuff happens! Why leaders need to step back and look at the big picture

Far too easy for leaders to get off-track when things don’t work out exactly as intended! Funny video clip from comedian Louis CK puts things into perspective.

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$1 online webinar – Dealing with Difficult Personalities

Practically free! $1 live online webinar – Dealing with Difficult Personalities on October 6, 2009. Must register by September 28.

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Why leaders cannot ignore social media

As a leader, it is critical that you recognize the impact of social media on how you recruit, motivate and lead your people, and how your clients and customers select and buy your services and products. What are you doing to keep up with them?

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