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Category: clear communication

Get your email subject line right if you want to be taken seriously

I’ve always said that, right or wrong, people judge you based on your writing skills. So today’s post focuses on one specific kind of business writing – yes, email! While there are many situations where email is not the best

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Don’t inadvertently send mixed messages!

Last fall, my column for Profit Magazine on the five-step method for crystal-clear communication focused on how to give directions to employees in a way that they understood and acted – the first time. In today’s post, I decided to

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The five-step method for crystal-clear communication

My newest column for ProfitGuide.com hit cyberspace this morning, and this edition focuses on a complaint I hear from many a leader – Why is it that I give what I think are crystal-clear instructions to an employee, only to

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Taking PowerPoint presentations from hell to heaven!

Regular readers of this blog will recall that I’ve said this before – people judge you based on your writing skills. Turns out they judge you based on your PowerPoint presentations as well! If you’ve ever sat through the PowerPoint

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What does it take to become more persuasive?

Okay, I’m super pumped! Today marks my first column for ProfitGuide.com, the online version of Profit Magazine, a Canadian business magazine aimed at entrepreneurs, focusing on how to find opportunity and seize it, management practices, case studies and access to

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Another outcome of “big is better” that can cause cross-cultural differences

Earlier this week I blogged about the “big is better” mindset that tends to pervade businesses in the United States and Canada, and which can lead to misunderstanding and miscommunications between cultures. This same “big is better” mindset also leads

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