Blog

Category: coaching employees

How to recognize and nurture potential in your people

My latest column for The Globe and Mail went online last week.  In Ten key indicators of professional potential that point to the leaders of tomorrow, I not only outline what you as a leader should be watching for, but

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role model

You are a role model – so walk the talk!

About eight years ago, I blogged about a very disturbing situation involving a Texas (so-called) veterinarian Kristen Lindsey and her now infamous cat kill.  Needless to say, this story still horrifies me.  But as difficult as it was to write

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build resilience

Train your people to build resilience in themselves

I’ve been focusing all this year on tools to help you help your employees build resilience.  Today’s tip is to give your people training to help them increase their own competency in building resilience.  Let me explain. Train your people

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What school teachers already know about employee training

As a leader, you recognize the value of investing in training for your employees.  A skilled workforce leads to improved performance and productivity, which means that your staff can do their jobs more effectively on a day-to-day basis.  When people

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Improve your coaching skills by asking this one simple question

Back in 2012, I posed this question on the blog: When your employee comes to you with a problem, do you tell or do you ask?  My point was that so many leaders have the tendency to “solve” our employees’

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Why you shouldn’t fall prey to “reverse delegation”

About a year ago, I wrote a column for Profit Magazine – How to Stop Doing Employees’ Work For Them – about how not to fall into the classic leadership trap known as “reverse delegation”, which is the natural tendency

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