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Category: communication skills

effective communication

For effective communication, play more tennis and less golf!

Effective communication must involve two components – delivery and receipt.  It isn’t good enough to deliver a message; unless the message is received as intended, the communication has failed.  Which is why there must be back and forth in communication. 

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"any" versus "some"

“Any” versus “Some”; one is better than the other

Your choice of words matters.  Take, for example, “any” versus “some”.  The two words have different polarities. “Any” is negatively polarized: it ordinarily occurs in declarative sentences that are negatively framed and usually inappropriate in those that are positively framed. 

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Not yet ready to return to the workplace?

As COVID-19 restrictions start lifting across the country, many people are facing an unexpected conundrum. In fact, you too might be in a similar situation: your employer wants you to come back to the workplace, but you’re not yet ready

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Are contra-indications reducing your workplace communication effectiveness?

As a leader, your workplace communication needs to be effective.  It isn’t enough to communicate well with your employees; it’s just as important to make sure that the message is received clearly.  And for that to happen, you need to

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Consider your (and the other person’s) personality profile to improve your communication

My professional colleague, Nathalie Plamondon-Thomas, is a Transformation Expert, an 8 times International Bestselling Author, and the Founder of the THINK Yourself® Academy.  I am thrilled that she is guesting on the blog today, sharing her STYLE-L.I.S.T. assessment tool to

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Build a stronger working relationship by keeping your boss informed

Your ultimate career success as a leader is driven by all your working relationships, but the one with your boss is probably the most important? What are you doing to build and maintain a good relationship with your supervisor or manager?

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