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Olena Polissky and I met during an international trade and exporting program we both attended, offered by the Vancouver Board of Trade. She is the managing director of Art One Translations, a full-service translation & localization service provider. Given her
My professional colleague, friend and global communication expert, Tina Varughese last gave us a guest post earlier this summer offering cross-cultural communication tips for women. So I’m thrilled that I persuaded her to make a repeat appearance on the blog
Tina Varughese is not only an expert on workplace diversity and cross-cultural communication, she’s also my professional colleague and my friend. I am also thrilled that I will be sharing the platform with her later this year at the Customer
Earlier this week I blogged about the “big is better” mindset that tends to pervade businesses in the United States and Canada, and which can lead to misunderstanding and miscommunications between cultures. This same “big is better” mindset also leads
About a month ago I wrote a couple of blog posts about how cross-cultural differences in the workplace can create communication difficulties. My comments back then were about variations in workplace formality and contradictory attitudes about competition. Given that there
Earlier this week I kicked off a discussion about how cross-cultural differences such as variations in expected levels of formality in the workplace can create communication difficulties. Today I want to offer another example of a cross-cultural difference that can