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Category: dealing with change

now normal

In the post-pandemic workplace, the “new normal” has become the “now normal”

As the temporary pandemic restrictions start lifting in many areas of the country, it is clear that the world of work is nothing like what it was before.  What we thought was the “new normal” has become the “now normal”,

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How to communicate unpopular decisions and changes

Sometimes, as a leader, you have to communicate (and implement) unpopular decisions and changes.  Even worse, you may often find yourself charged with communicating or implementing decisions that you don’t agree with yourself.    Yet workplace change is an endless reality. 

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Coping with disruption – practical strategies at an exciting event this June!

I am thrilled to be one of the featured speakers discussing “Coping with disruption” at the Chartered Professional Accountants of Alberta Elevate Your Mind Professional Development Conference being held in Calgary AB this June 7.  And just as excited to

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Disruptive innovation … do you know the warning signs?

Is it possible for a small young company to outperform an industry titan, for David to beat Goliath?  Yes.  Just ask Uber, Netflix and AirBnB.  Upstart Uber became one of the world’s largest taxi companies without owning a single taxi. 

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Braving the tides of a shifting retail industry

My latest regular column for The Globe & Mail published over the weekend in their Saturday edition.  It was inspired by two significant, yet polar opposite, events that occurred just recently in Canada’s retail industry.  The impending closure of a

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You are a role model for workplace change that you’re leading … so walk the talk!

I started this video tip series on how leaders can successfully implement workplace change back in June, and today is instalment #15, which will be my final piece of advice in this series.  I hope you’ve enjoyed them and found

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