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The self-serving bias is a concept that has been extensively studied in social psychology. Essentially, it is people’s tendency to attribute positive events to their own character but attribute negative events to external factors. It’s a common type of cognitive
A few days ago, I was having a one-on-one discussion with a leader who is facing a difficult decision about whether or not to terminate their relationship with a vendor who is not delivering what is expected, both in terms
In my last video post on workplace resiliency, I told you about the importance of helping your people feel like they’re in control, and I gave you the simple, yet powerful, strategy of finding ways for them to take action.
The polder model worked for Holland. Can it be a success in your workplace and your role as a leader?
When it comes to decision-making, context matters. As a leader, you are often called upon to make decisions on the basis of information, sometimes limited. But decisions cannot be made on the basis of data alone. Consider these situations. Three
I was reminded recently of the importance of being able to shift your perspective as a leader, and a parable about six blind men and an elephant that I first heard when I was a child came to mind. This