Category: decisive action

Make decisions and take action, ask for forgiveness later

Happy new year everyone! Welcome to 2015!  To kick-start the Turning Managers Into Leaders blog, my first column of the year for The Globe & Mail went online this morning. Leaders: Get rid of the ‘Mother may I?’ mindset The

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Leadership lessons from the Papa Johns’ debacle

Papa Johns’ recent PR nightmare offers at least three lessons to leaders in any organization. Do you have any learnings to add to the list? Post your comments on the Turning Managers Into Leaders blog.

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Watch your step and stay focused

Ancient Hawai’ian advice holds true for leadership challenges today. Leadership expert Merge Gupta-Sunderji explains.

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Empower your employees to make decisions and take action

Leadership expert Merge Gupta-Sunderji recounts a recent restaurant experience that re-emphasizes the importance of empowering employees to make decisions and take action; the importance of client-focus over task-focus.

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Stop waiting for someone else to act, do it yourself

If you’re stalled, waiting for someone else to take action, it may be better to just take the initiative and do it yourself. One small Mexican village proves the point.

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Leadership in action – how one organization managed a difficult situation

CGA Canada management demonstrated leadership in action by taking decisive action in dealing with a tough situation. What did they do right? Merge Gupta-Sunderji breaks it down.

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