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Category: delivering bad news

The right way to communicate unpopular decisions to your staff

Sometimes you will have to make unpopular decisions, choices (or decrees) that will not be liked by your staff; it’s one of the responsibilities of leadership.  Sure, good leaders strive to minimize the fallout of decisions on their people, but

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How to communicate sensitive messages

Sometimes you will have to make decisions that will not be liked by your staff; it’s one of the responsibilities of leadership.  While you can’t avoid making unpopular decisions, there are things that you can do to help your team

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The right way to communicate unpopular decisions to your staff

Sometimes you will have to make decisions that will not be liked by your staff; it’s one of the responsibilities of leadership.  Sure, good leaders strive to minimize the fallout on their people, but sometimes doing the right thing for

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How to break bad news to a client

In the world of business, things don’t always go according to plan.  Shipments can get delayed, production lines may break down, and unforeseen events might prevent people from getting the job done.  My latest column for ProfitGuide.com is titled How

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Communicating decisions you don’t agree with – Tip #5

If you’re in a position of leadership, sometimes you have to do stuff that you don’t necessarily agree with. This final tip in Merge’s five-part series shows you what to do in order to be successful long-term.

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Communicating decisions you don’t agree with – Tip #4

It’s tough to communicate or implement decisions you don’t agree with. This fourth tip in Merge’s five-part series shows you a way to get past your own personal feelings on the issue.

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