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A recent call from a regular reader illustrates once again the leadership importance of focusing on the HOW rather than the WHAT. If you don’t, you risk demoralizing your employees!
Last month, Morey Stettner from Investor’s Business Daily reached out to me as an expert source for a story he was writing for their “Leaders and Success” page. He was interested in the best way for leaders to admit their
#$&*&@# happens! Well-laid plans don’t always turn out exactly the way you’d anticipated. A sale that was one signature away from being finalized falls apart at the last minute. One missed detail takes a project down the wrong path and
I’ve blogged previously about the differences between management and leadership, most notably the Amazon situation I wrote about a couple of years ago, not just on the blog, but also in a piece for The Globe and Mail. The reality
Last month, The Globe & Mail asked me to write a piece for their Weekend Commentary & Analysis section about Amazon’s controversial and (some say) “toxic” corporate culture. I blogged about the article soon after it was published in What
Amazon’s leadership forgot that ‘how’ is as important as ‘what’ The Globe & Mail asked me to write a piece for their Weekend Commentary & Analysis section, a regular feature in the weekend paper where subject matter experts are asked